RETURNS

Policy

We accept returns for 30 days from the date of delivery.  We accept returns on un-opened and un-used products only.  We will refund the original purchase price only. Shipping costs are non-refundable.

Service

To return a product use the contact page.  Please provide your order number and the name of the product or products you are returning.

WARRANTY

Atomizers and Batteries

Atomizers and batteries sold by shattervapepens.com are guaranteed against defect in manufacturing for 30 days from the date of delivery.  Test your device before loading any material as we can not accept return of products once material has been loaded.

Coils

Coils sold by shattervapepens.com are guaranteed to not be dead on arrival. Due to factors affecting coil life we can not guarantee how long a coil will last. To qualify for warranty service on any defective coil you must contact us within 72 hours of delivery. Test your coil prior to loading any material as we can not accept returns on products that have been loaded with material.

Exclusions

Shattervapepens.com provides NO warranty for accidental damage due to handling, or electrical damage caused by using 3rd party chargers or inappropriate use.  Some parts are fragile and will break if mishandled or dropped.

Injury

Shattervapepens.com, Yocan Technology LTD and their partners and affiliates provide no warranty or against injury or damage resulting from use of any products.  Vaporizers produce intense heat which can cause burns, start fires and cause other injury and damage.  Product containing lithium batteries can pose a fire risk and injury risk.  Lithium batteries should never be stored in your pocket and should always be charged safely.  Consumer assumes all liability for damage and injury resulting from use of all products on shattervapepens.com.